Contrary to what most people think, research has shown that hiring tools that use artificial intelligence do not reduce bias. Experts from Cambridge University shared in the journal Philosophy and Technology that companies are becoming more interested in using AI to solve problems like interview and recruitment bias.
But they think this AI is being used in a “pseudoscientific” way when looking at a candidate’s resume or video. The study talks about a survey that will do in 2020 with 500 HR professionals from around the world. Nearly 25% said they used AI to find “talent.”
Dr. Kerry Mackereth, a researcher at the Centre for Gender Studies at the University of Cambridge, told that using AI could be harmful.
She said that the tools couldn’t be taught to “only” look for job-related traits and leave out things like gender and race from the hiring process.” because the qualities we think are important for a good worker are inextricably linked to gender and race.”
The study also said that some companies admit that the tools can cause problems. In 2018, Amazon said it was getting rid of this recruitment engine because it was unfair to women who wanted to work there.