In order to provide Jazz Partner Enterprises with a one-window communications suite has teamed with Infobip, a prominent worldwide cloud communications provider. At Mobile World Congress 2023 (MCW23) in Barcelona, Aamir Ibrahim, CEO of Jazz, and Silvio Kutic, CEO of Infobip, inked the partnership agreement.
By utilising Infobip’s Communication Platform as a Service (CPaaS) suite, Jazz Business will be able to provide a variety of channels to its B2B partners, including SMS, WhatsApp, Facebook Messenger, BiP, and others. As a result, safe, adaptable, and scalable consumer engagement solutions will be possible, greatly enhancing customer engagement.
Additionally, this partnership’s use of strong analytics will allow companies to build and customise their messaging for their target audience through the appropriate touchpoint. A consistent customer experience (CX) throughout the journey depends on this omnichannel strategy.
Through this alliance, Jazz will be positioned as an innovative corporation that integrates cutting-edge technology into all aspect of its operations, including Jazz xlr8, Garaj Cloud, and Digital Financial Services. Additionally, this partnership contributes to the achievement of SDGs 8 (Decent Work and Economic Growth) and 9 (Industry, Innovation, and Infrastructure) of the United Nations.
“We are proud to partner with Jazz, which is at the forefront of fostering digital transformation for enterprises and small businesses,” said Silvio Kutic, CEO of Infobip. For two partners committed to providing better digital omnichannel solutions for the Pakistani market going forward, we see this unique cooperation as an exceptional fit.
This alliance follows Jazz’s cooperation with Infobip from the previous year, which helped introduce the local market to the nation’s top CPaaS provider. Jazz has also formed additional strategic partnerships aimed at personalising consumer interactions and services, protecting data management systems, enhancing hardware management systems, scaling companies, and integrating them into the regional Fintech ecosystem.
