Dawlance, a major player in Pakistan’s home appliances market, inaugurates its 400th Touch Point at the Lahore Service Center, reiterating its dedication to providing excellent customer service. This is an important turning point in the nationwide development of Dawlance’s broad customer support network.
Senior management and business leaders gathered with distinguished guests to praise Dawlance’s efforts to deliver unmatched convenience and improve service standards. The TouchPoints are strategically positioned throughout large cities and include a standardized design, furnishings, and cutting-edge technology. Customers can sample the cutting-edge product lineup from Dawlance, which is renowned for its guarantee of dependability and more than 50% energy conservation, helping to ensure a sustainable future.
The chief executive of Dawlance, Mr. Umar Ahsan Khan, expressed his happiness and emphasized the firm’s dedication to outreach, accessibility, and top-notch customer service. The second-largest producer in Europe, Arcelik, with headquarters in Turkey, links this investment with its progressive mission. Dawlance continually outperforms clients’ expectations and changing demands thanks to its emphasis on quality and after-sales support.
Including refrigerators, deep freezers, washing machines, dishwashers, cooking ranges, and smaller kitchen appliances, Dawlance provides a wide variety of household appliances while upholding the excellent standards typically associated with goods from Turkey and other developed countries. Dawlance has widened its market by selling high-caliber goods to various nations in recent years.
Since its acquisition of Dawlance in 2016, Arçelik has made approximately 36 million euros in the company, promoting increased productivity and quality through R&D. At every level of operation, every Dawlance employee is committed to upholding international standards and best practices.
