Zong 4G, Pakistan’s leading digital telecom innovator, has launched a first-of-its-kind Business Solutions experience zone for Small and Medium Enterprises (SMEs) at its Islamabad Customer Service Center (CSC), bringing cutting-edge digital tools and services closer to local businesses. This initiative signals a major milestone in Zong’s transformation from a connectivity provider to a full-scale digital services company committed to supporting Pakistan’s SME sector.
By setting up a dedicated space for business clients, Zong is taking a hands-on approach to empower SMEs with tailored enterprise-grade solutions. From advanced internet connectivity to productivity-enhancing platforms, the experience zone allows SMEs to explore and engage with Zong’s complete digital ecosystem firsthand.
Muhammad Farooq Raza Khan, Head of Business Solutions at Zong, emphasized the company’s vision to democratize access to intelligent digital tools for all types of businesses. “This new experience zone brings our solutions directly to the customer, providing a tangible environment where SMEs can understand, engage, and benefit from our full digital ecosystem,” he stated.
Meanwhile, Tauseef Ur Rahman Khan, Head of Sales, highlighted the customer-centric focus of the initiative, noting that it’s about more than just products — it’s about partnerships. “Bringing our business solutions directly to SMEs through our service centers reflects our commitment to be closer to our customers; offering not just products, but real partnerships built on understanding and trust,” he said.
The Islamabad CSC marks the first of multiple planned locations nationwide, showcasing Zong’s broader ambition to build a digitally empowered economy and strengthen Pakistan’s digital infrastructure. As Zong continues to invest in next-gen technology and outreach, the SME sector stands to benefit from smarter, faster, and more efficient business solutions tailored to the local market.
